Visable automates its resource distribution via Pyla.

Overview

Born in 2019 from the merger of Europages and WLW, Visable offers online visibility for B2B companies, through a database of more than 3 million companies or visibility on search engines.

The company employs over 400 people and has a presence across Europe with several offices in Germany and France. They have recruited 20 people in the last 9 months in France alone to support the group's growth objectives.

‍

‍

Challenge

Visable's main challenge was to manage this growth phase by ensuring recruitment: internal organization, support and training of teams. 

Before the implementation of Pyla, they had an excel file filled in by the team managers, which was circulated in the company to complete the list of resources to be allocated to the employee: which software does this employee need? which computer? does he need a badge? This file was then transcribed by IT into a Jira ticket.  

Visable's challenges with the implementation of Pyla are multiple:

• Centralize employee information (exact contact information, team and resources) 
• give each employee the exact list of software and hardware he or she needs, thus avoiding oversights
• manage offboarding: cut off employees' access at the end of the contract and recover the material
• save time for the teams for each onboarding and offboarding
• support the company's growth and therefore the numerous recruitments 

The technical environment is quite complex and is managed by several entities of the group and impacts stakeholders in several countries. 

Solution

In 9 months with the implementation of Pyla we were able to automate the onboarding and offboarding of Visable France. 

"The requirements specification phase was a key point for the success of the project. We needed a complete view of our organization" Eric Hobein, Head of Operations at Visable

The employee's information is now centralized in the platform. Each new employee is associated with a team, and a list of resources is automatically proposed according to his or her profile. Requests are automatically sent to all resource managers: IT for hardware and certain software, and the business units for their own software. 

"What is powerful about the tool is its flexibility: after selecting the employee's group, we can still make exceptions in the resources to be allocated. That's important because there are always specifics. That's the strength of the product." Eric Hobein, Head of Operations at Visable

Requests related to hardware therefore start in Pyla, and then IT uses Baramundi to allocate computers and install software packages. The summary of tasks by asset or by collaborator in Pyla allows IT to anticipate this. 

The benefits that Visable describes today are:

• the information is now complete and clear. Pyla is Visable's resource repository.
• each task manager is directly involved in the onboarding, offboarding or internal mobility process
• reminders to these managers are automatically managed by the platform, with notifications by email and in the application
• no need to make double entries in Jira
• each recruiter can follow the progress of applications in the application
• offboarding is automatic
• it's a daily saving of time and more serenity

"Today: we see that onboarding is improved. It is industrialized and the process is homogeneous. One of our sales people closed 1 deal in 1 week!" Eric Hobein, Head of Operations at Visable

"It's important that Pyla keeps up with our changing context on a day-to-day basis, in the easiest and most intuitive way possible. We have the hand to make the platform evolve, that's a key point!" Michel Habhoub, Director of Support and IT Asset Management

As for its employees, Visable wanted to extend the use of Pyla to the onboarding of its partners in order to ensure the optimal provision of the company's resources.